FAQ's

Regulations for import duties and taxes as they relate to international purchases made online vary from country to country.

Please be aware that LMS will not be held responsible for any possible duties and taxes that may be applied to your order by customs in the country where delivery is made. 

The responsibility for any custom duties, foreign taxes or other fees, which may be imposed to your order, will rest with the customer and will not be reimbursed. We also will not be held responsible for any delays, customs issues or lost/stolen orders as this is out of our control however, if your item hasn't had a tracking update for 12 or more days please email hello@lmsthebrand.com and we can file an investigation for your parcel.

All credit cards and payment services including Paypal and Afterpay. 

WHAT PAYMENT METHODS DO YOU ACCEPT?

All credit cards and payment services including Paypal and Afterpay. 

Purchases can be made using Afterpay for values up to $1,200.

Afterpay customers must be over 18 years of age.

When completing a purchase using Afterpay for the first time you will be charged for your first instalment immediately. If you are an existing Afterpay customer your first instalment will be charged to you 14 days after the date of purchase. Once your purchase is complete a payment schedule will be provided to you. 

For more information on Afterpay visit: https://www.afterpay.com.au/terms.

WHERE ARE LMS SHOES MADE?

LMS is designed in Sydney, Australia and then produced by our factory team in Guangzhou, China.