FREE RETURNS ON EXCHANGES

Need to swap for another size? We offer free returns for exchanges on full priced items only. 

RETURNS

We offer full refunds for full priced items. The cost of the return is at the expense of the customer. Customers have the right to return 2 items per order within 14 days of receiving the item(s).

SALE RETURNS

Any item purchased on sale (including sitewide promotional sales such as our Solemate Sale) can be exchanged or sent back for a store credit. Shipping there and the new item back is at the expense of the customer. Sale items are not eligible for a refund.

For more information please go to our Returns Policy page 

INTERNATIONAL RETURNS 

Return shipping costs may vary, so our International customers will need to return items at their own expense. We don't offer return labels at this point in time. 

All returns outside of AUS (including NZ) please contact us at hello@lmsthebrand.com with your return request for instructions. Please note our returns portal is only available to Australian based customers.