We understand that purchasing items online don’t always go as planned, that's why we offer free returns within Australia. Returns outside of Australia are at the cost of the customer.
Returns must be requested within 7 days of receiving your item and returned to us within 14 days. We offer a full refund for items in original condition. Once we receive your return, please allow 2-3 days for your return to be processed.
Unfortunately we cannot offer free returns or full refunds on sale items. We can assist in exchanging your item for another size. The cost of the return will be a flat rate of $7.95.
TERMS & CONDITIONS
The item/s must be in original condition and in the original packaging.
Item/s must not have been worn, washed or altered in any way. LMS has the rights to deny any item/s that aren't returned in their original condition.
The item/s must be returned to the address provided by LMS before the credit is processed. The cost of the original freight will not be reimbursed or refunded as mentioned under the Australian Consumer Law. If the package does not reach us safely we will not be able to issue the refund. We recommend sending with a postal service with tracking to avoid any issues.
ORGANISING A RETURN
To organise a return please email us at firstname.lastname@example.org within 7 days of receiving your order and we will respond with instructions.